How to check your store credit balance?

Step 1: Login to your THE FACE SHOP e-store account and refer to the store credit column below:

How to apply store credit at your check out?

After you click check out and proceed to payment, fill in the store credit amount that you would like to redeem in the store credit box below & choose your payment method accordingly.

Terms & Conditions: Deepavali RM30 Store Credit Promotion

1. Promotion Period: The Deepavali Special is valid from 26th October to 31st October.
2. Eligibility: Customers must spend a minimum of RM300 in a single transaction to qualify for the promotion.
3. Store Credit: Upon fulfilling the RM300 spend, customers will receive RM30 store credit, which will be credited to their account after the order is confirmed.
4. Nett Amount: Only the nett amount (after the application of any discounts, vouchers, or promotional codes) will be taken into consideration for the RM300 spend threshold.
5. Exclusions: Discounts, vouchers, and promotional codes applied to the order are excluded from the RM300 spend requirement.
6. Non-transferable: The RM30 store credit is non-transferable, cannot be exchanged for cash, and must be used according to the store's credit policy.
7. Notification: Customers will receive an email notification once the RM30 store credit has been successfully credited to their account.
8. Validity of Store Credit: Store credit received must be used within a year.
9. Changes: The store reserves the right to amend or end the promotion without prior notice.