FAQs
  • WHAT IS ONLINE ECOBEAUTY PASSPORT?

    A subscription package that offers convenient shopping with free deliveries, shopping discounts, shopping privileges with loads of savings and exclusive offers!

    To become an EcoBeauty Passport Holder, you reserved the First Priority for order processing as privilege.

  • HOW DO I GET ON BOARD?

    To subscribe Online EcoBeauty Passport you need to register an account at our e-store.

    Existing Customer:

    • Click "login" if you have an existing e-store account.
    • Go to EcoBeauty Passport page and click “Your Journey Starts Here” and you will be lead to the payment page.

    New Customer:

    • You will have to click "register" to first create an account at our e-store.
    • Go to EcoBeauty Passport page and click “Your Journey Starts Here” and you will be lead to the payment page.

    Once payment succesfull you will receive a Succesfully Subscribed Confirmation at both our website and via your registered email. 

  • WHERE IS ONLINE ECOBEAUTY PASSPORT AVAILABLE?

    Exclusively at THE FACE SHOP Malaysia online store and we only deliver within Malaysia.

  • HOW DO I REDEEM ONLINE ECOBEAUTY PASSPORT REWARDS?
    • Login to your account at THE FACE SHOP Malaysia e-store, rewards would appear along the checkout process. Add your shopping items to the cart by clicking 'Add to Bag'.
      Note: All Rewards can only be redeemed upon purchase of an item.
    • Click on "View My Cart"
    • When you are ready to place your order; click on "Checkout Now"
      Note: If you are newly registered an account with us you will be required to fill in your full details before checkout.

     

  • HOW DO I CHECK MY REDEMPTION BALANCE?

    Checking your redemption balance is quick and easy! Login and go to click on "EcoBeauty Passport Icon" and you will see your subscription package details.

     

ECO Beauty Passport